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The early eighties brought the era of downsizing to corporate America.
The "Personnel Department" was renamed the "Human Resources
Department". This change in terminology spoke of a much more
important paradigm switch concerning how companies viewed their
employees. Because employees account for as much as three-fourths
of corporate spending, companies striving to increase efficiencies
realized the employees must be managed wisely just like any other
resource.
In turn, organizations who want to remain competitive are often
required to expand and contract as the short-term nature of their
business environment changes. The pattern is often cyclical -- growth
this year is usually followed by downsizing the next.
Employee
Performance Management
Ideally, this process should help a company hone its workforce over
time by cutting out the "dead wood" during each contraction.
However, the opposite has proven true. Identifying the actual top
performers is more difficult than it sounds. Companies are scared to
make these decisions because it requires them to make quick and
seemingly subjective judgments. To avoid these hard decisions,
companies fall back on arbitrary factors like seniority or office
locations. Or, they leave the decision to a middle manager who is
more likely to keep those he likes, rather than those who perform.
When your company needs to layoff 100 employees, do you have a way of
objectively selecting mediocre performers who have a very low
probability of becoming a top performer in the future? As a company
executive, do you have a method for effectively keeping your middle
managers accountable in objectively selecting the right people to
layoff? Many companies not only find it difficult to hire top
performers, but also to hang on to them, as well.
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© 2004 Tidemark, Inc. All rights reserved.
Tidemark, Hire Clearly and Retain Strategically are trademarks of Tidemark, Inc.
Taylor Protocols, Core Value Index, CVI, Top Performer Profile and Retention Profile are trademarks of Elliott Bay Publishing.
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