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Hiring top performers is difficult and expensive. Retaining top
performers may not be as difficult, but quite often turns out to be
more expensive. Most companies have a gradation of employees when it
comes to performance. These employees are typically classified as:
A Players: Top Performers (20%)
B Players: Good Performers (30%)
C Players: Mediocre Performers (30%)
D Players: Poor Performers (20%)
When economic conditions force your company to downsize, ideally you
would like to cut the D players and keep the A, B, and C players.
Measuring
Employee Performance?
But exactly how is "performance" determined? Do you look back three
months, six months, or twelve months? Where is the line between C and D
players? What about new hires that are emerging top performers but
have not had enough time to prove themselves? Are extenuating
circumstances like a death in the family, or a divorce in the life of
an employee considered? How much does subjective information
influence middle managers' decisions for the cut? How much time do
you have for determining who will be cut? Are you exposing yourself
to a lawsuit by unfairly cutting the wrong person?
These factors (and many others like them) cause most companies to
throw up their hands in frustration, and make cuts on an arbitrary
basis. These arbitrary cuts severely limit the long-term goal of
building an organization of top performers.
Retaining
High Performers with Employee Assessments
There is a better way. Remember, the extensive Gallup research revealed that 50%
to 70% of job success depends upon having the right talent for the
job. Doesn't it make sense to consider this factor not only
in the hiring process,
but also when making cuts? Of course, it does.
Preserving the high performers in your organization depends on
keeping the right "type" of person in the job. These employees are the ones who
will benefit from training and nurturing and have the highest probability of
becoming top performers.
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© 2004 Tidemark, Inc. All rights reserved.
Tidemark, Hire Clearly and Retain Strategically are trademarks of Tidemark, Inc.
Taylor Protocols, Core Value Index, CVI, Top Performer Profile and Retention Profile are trademarks of Elliott Bay Publishing.
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